Troubleshooting

Firewall port settings

The Windows installer automatically adds a rule for Kinsky to the built-in Windows firewall. For other operating systems, (and for other firewalls on Windows), you might need to manually open the following ports,

  • TCP 47832 to 47932 inclusive
  • TCP 49832 to 49932 inclusive
  • UDP 1900

 Microsoft provides support for the Windows XP firewall (included with Windows XP Service Pack 2, enabled by default)
 Norton provides support for Norton Personal Firewall
 McAfee provides support for McAfee Personal Firewall and the McAfee Internet Security Suite
 Zone Labs provides support for ZoneAlarm

If allowing permissions does not seem to affect the connection, please try disabling your firewall completely before launching to test this issue.